Report the loss
Notify the carrier and record the claim number and assigned contacts.
Insurance claim support
A clearer record of what happened and what the property needs.
The restoration team can document conditions, organize the mitigation scope, and communicate with the carrier—while keeping you informed.
The claim and restoration path
Five connected conversations.
Protect the property
Take reasonable emergency action to reduce additional damage without creating new risk.
Document conditions
Photographs, readings, affected materials, and work notes create an organized record.
Review the scope
Connect mitigation, cleaning, removal, drying, and repair work to actual conditions.
Keep decisions visible
Track approvals, changes, deductibles, payments, and remaining reconstruction steps.
What RestoPros can do
Help explain the restoration side of the claim.
- Inspect and photograph visible damage and affected areas.
- Record readings and equipment used for mitigation and monitoring.
- Prepare and explain the scope for restoration work.
- Communicate with the adjuster about conditions and restoration details.
Important distinction
RestoPros is a restoration contractor, not the insurance company. The policy and carrier determine coverage, deductibles, limits, and payments.
Your simple claim file
Keep these items together.
Claim number and contactsSafe photos and videosEmergency receiptsRestoration documentsPolicy and deductible notesQuestions and decision log